Yes, the prices are exactly the same. We respect the rate even book online.
It is advisable to take photocopies of passports and leave the originals in the hotel safe.
Totally! All our tours are insured both accidents and liability. All our clients since our vehicles are up to return to the hotel are covered with insurance coverage for major medical expenses and accidental death.
Unfortunately for the image of Mexico, it is very common that some representatives of tour operators leverage in meetings of hotels to discredit and create insecurity customers not to contract with outside business trips or outside the hotel, arguing that they do not have insurance and in case of disaster they do not cover them, so … This is a very common strategy unfair competition and false as all our trips are secured to 100%.
Throughout the Riviera Maya pesos or US dollars are accepted. If you hire excursions with us and Europe are, you can pay directly in euro without fees or charges for currency exchange. However we recommend changing some euros to pesos to buy some souvenirs, taxi, take a drink, tips … (small amounts).
In all our tours we have varied buffets thinking both vegetarian, vegan, celiac disease or other allergies people. It is important to inform the guide on the day of the tour so you can better guide you in choosing the food.
The Riviera Maya is the tourist destination of Mexico and much of tourists from around the world, so keep the safety of tourists in this state is critical of the Government. Our advice is to move you can relax by the Riviera Maya, always taking the same precautions as anywhere else (go for the tourist areas and stay out of neighborhoods outside at night accompanied…). It is a place to enjoy the maximum relax!